[29970] trunk/www/contact.php

source_changes at macosforge.org source_changes at macosforge.org
Tue Oct 16 21:50:33 PDT 2007

Revision: 29970
Author:   jmpp at macports.org
Date:     2007-10-16 21:50:33 -0700 (Tue, 16 Oct 2007)

Log Message:
Advice on providing host information when posting to our mailing lists for problems diagnising, taken from the old help.php page.

Modified Paths:

Modified: trunk/www/contact.php
--- trunk/www/contact.php	2007-10-17 04:33:37 UTC (rev 29969)
+++ trunk/www/contact.php	2007-10-17 04:50:33 UTC (rev 29970)
@@ -41,6 +41,12 @@
     text messages, reducing the number and size of attachments in any way possible and, last but not least, searching the
     archives before raising a question.</p>
+    <p>Needless to say, providing us with as much information as you can gather will help us help you in turn diagnosing any
+    problems you may be experiencing, so always remember to use <kbd>port(1)</kbd>'s <kbd>-v</kbd> or <kbd>-d</kbd> flags for
+    verbose and debugging output if you want to post an error message MacPorts is giving you, for example. Platform information
+    such as operating system (e.g. 10.4.10) and any third party software that may exist in <kbd>/usr/local</kbd> is also very
+    useful information.</p>
     <p>The private and read-only &ldquo;<?php print obfuscate_email("macports-mgr at lists.macosforge.org"); ?>&rdquo; mailing
 <!-- we need a link down here pointing to some page detailing the portmgr team - guide authors? ;-) -->
     list is where you should send mail to in case you need to get in touch with the <a href="">MacPorts management team</a>

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