Apple's bug reporter

Mojca Miklavec mojca at
Thu Jul 11 16:21:14 PDT 2013

On Fri, Jul 12, 2013 at 1:05 AM, Mark Anderson wrote:
> Oh, I filed reports with apple. In fact, for anyone with troubles on any
> OSX, is your best friend. Use it.

Not that I want to discourage anyone, but not any single bug that I
ever reported (I probably reported the first one around 2007) has ever
been fixed.

For one particular bug I remember experiencing it on Tiger (my first
OS X ever), Leopard was consistently crashing on the same file (just
trying to upload a simple regular valid PDF file made any web browser
crash), Preview was nicely crashing too. With Snow Leopard it stopped
crashing (most probably a matter of pure luck/by accident), but it
still displayed the file horribly wrong. When I was already on Lion
they decided to write back asking if the issue was resolved with the
new OS. After replying that it wasn't, I never heard back.

Even when printing was horribly broken (completely nonfunctional for
Type1-flavoured OpenType fonts) and the bug must have influenced many
printing businesses on macs, it took them a whole month to release a
fix. I was begging friends to print files for me from Windows.

Well, hope dies last. So filing a bug report from time to time might
help the soul feel better ;)


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