#13352: Shortened "Assign to" list in tickets
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Reporter: jmpp at macports.org | Owner: wsiegrist at apple.com
Type: defect | Status: new
Priority: Normal | Milestone:
Component: infrastructure | Version: 1.5.2
Resolution: | Keywords: assign to list
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Comment (by wsiegrist at apple.com):
Like I said, it changed since 0.9, and I believe it changes again in 0.11.
Right now, in our 0.10 install, the list is of those users who have logged
in, have an email address, and have the permissions to modify tickets.
(This goes back to the other ticket regarding the ability to CC ones self:
#10900 ). Since you only give the ticket modification permissions to the
committers/maintainers, thats who show up (plus some admins like me).
One way (of many) to handle tickets is to always assign them to the person
who has the next action to take. That means giving all users the
modification permission so you can assign tickets back to the reporters
and commenters, perhaps to verify a fix or to solicit more information.
The "assigning" of the ticket has the benefit of some email notification
and the users can easily get to the report for "My Tickets" to see if
anyone is waiting on their action.
As discussed in #10900, that permission is very wide, and you would want
to keep an eye on tickets to make sure they stay in the right
component/version/type etc, while letting people change "Cc:" and
"reassign to:" fields.
The connection to the maintainers in the MySQL db isnt needed. I already
have to maintain who a maintainer is manually (for subversion), and that
same setup feeds into Trac already.
So this really ends up back with #10900. The owner list is also based on
that ticket modification permission, which is still limited to
maintainers. I can change it so that anyone with a registered account has
the permission, but it was already decided at #10900 to not do this.
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Ticket URL: <http://trac.macosforge.org/projects/macports/ticket/13352#comment:4>
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