A word on Trac ticket submissions...

[Ryan Schmidt]

On Jun 22, 2010, at 15:14, Scott Webster wrote:

> I think this is likely the most common "mistake" people make when
> submitting tickets (failing to cc the maintainer).  Perhaps we can add
> a little comment next to the cc box that reminds people to do so and
> tells them how to find the maintainer address.  I'll try to take a
> look at the form and see if I can figure out if this or any other
> trivial changes would work.

We already have a big red banner reading "Please read the Ticket Guidelines before submitting" at the top of the New Ticket form which explains about Cc'ing the maintainer and everything else we want submitters to do... But they don't read it...