Am I opening tickets improperly

[Boey Maun Suang]

Hi Glen,

> All of my tickets (except 1 against trac) are against the base, and  
> so following the TracTicketing page on the wiki, I've labeled them  
> with version numbers like base-1.4.40, just me in cc:

That explains part of the problem; as described in MaintainingAPort  
[1], the current setup for Trac for some reason only sends emails to  
addresses placed in Cc:; it doesn't do so automatically to the  
reporter or the assignee.

> Are there folks that scan all the recent tickets against base?

There might be, but I don't know.  My skills with base are limited,  
so I don't check those tickets very frequently.

I'm sure that people who work more frequently on base have better  
ideas, but my best suggestions at this point are:

  (a) to assign the ticket to a particular developer if you can  
identify a relevant one; and
  (b) to make sure that whomever you assign the ticket to is also  
placed into the Cc: field.

Kind regards,


Maun Suang

-- 
Boey Maun Suang (Boey is my surname)
Email: boeyms at macports dot org