Am I opening tickets improperly?
Glen Whitney
gwhitney at pobox.com
Fri May 18 05:58:38 PDT 2007
Boey Maun Suang wrote:
> I'm sure that people who work more frequently on base have better ideas,
> but my best suggestions at this point are:
>
> (a) to assign the ticket to a particular developer if you can identify
> a relevant one; and
> (b) to make sure that whomever you assign the ticket to is also placed
> into the Cc: field.
Thanks to Maun Suang for the suggestions. Perhaps the TracTicketing
page on the wiki could be updated with some suggested cc:s for base?
Perhaps a list of base developers with the general area/types of issues
they tend to cover?
Also, can I modify the cc: after I've created a ticket, and if I do,
will Trac notify the person that s/he's been added to the ticket's cc:
list, or do I also have to make some other change to the ticket to
generate email to that person?
Thanks for all of the help, folks. -- Glen
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