Am I opening tickets improperly?

Glen Whitney gwhitney at pobox.com
Fri May 18 05:58:38 PDT 2007



Boey Maun Suang wrote:
> I'm sure that people who work more frequently on base have better ideas, 
> but my best suggestions at this point are:
> 
>  (a) to assign the ticket to a particular developer if you can identify 
> a relevant one; and
>  (b) to make sure that whomever you assign the ticket to is also placed 
> into the Cc: field.

Thanks to Maun Suang for the suggestions.  Perhaps the TracTicketing 
page on the wiki could be updated with some suggested cc:s for base?
Perhaps a list of base developers with the general area/types of issues 
they tend to cover?

Also, can I modify the cc: after I've created a ticket, and if I do, 
will Trac notify the person that s/he's been added to the ticket's cc: 
list, or do I also have to make some other change to the ticket to 
generate email to that person?

     Thanks for all of the help, folks. -- Glen




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