Proposal: reminder to the assignee when a ticket is unchanged more than 3 days

Ryan Schmidt ryandesign at macports.org
Mon Feb 18 15:41:52 PST 2008


On Feb 18, 2008, at 06:51, js wrote:

> From reporter's view point, sending reminders is boring job.
> So I thought I would be better to automate it.
> Actually, I frequently found tickets which seem no one working on.
> (Maybe MacPorts project have not enough maintainers?)

Bingo. We need more maintainers.

> That means I have to write reminders again and again.
>
> Besides, I don't have permission to change Assigned to field of a  
> Trac ticket.
> Maintainers probably don't see ticket not assigned to them.

Correct. Adding the maintainer to the Cc line would also work in a  
pinch.

> If I could assign maintainers to my tickets, I might help the  
> situation.

I would love it if anyone could assign tickets. But we don't have  
Trac set up like that.



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