Ticket resolved status

Eric Hall opendarwin.org at darkart.com
Tue Jul 8 16:34:12 PDT 2008


On Tue, Jul 08, 2008 at 06:27:53PM -0400, Randall Wood wrote:
> On Tue, Jul 8, 2008 at 5:46 PM, Ryan Schmidt <ryandesign at macports.org> wrote:
> > When closing a ticket in Trac, I can select from the following
> > resolutions:
> >
> > fixed
> > invalid
> > wontfix
> > duplicate
> > worksforme
> >
> > More often than I would like, I find myself unsure which to select.

[snip]

> > Take this ticket:
> >
> > http://trac.macports.org/ticket/15914
> >
> > It was a user error caused by a mis-configured macports.conf.
> >
> > Maybe "user error" is the resolution I want?
> >
> > How would you resolve this ticket? "fixed" because the user fixed the
> > problem? "invalid" because it's not a MacPorts problem? "wontfix"
> > because we won't change anything in MacPorts to fix it? "worksforme"
> > because it works for me (when I don't mis-configure my
> > macports.conf)? Do you see my problem? :-)
> >
> 
> In my experience, user errors are almost always "invalid".

	I agree, invalid (its not a problem w/ macports, unless
the docs/guidance we have for users is at fault).


		-eric



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