Poll: should Trac send email notifications when adding or replacing an attachment?

René J.V. Bertin rjvbertin at gmail.com
Thu Nov 3 09:30:44 CET 2016


This is a poll about MacPorts's bug reporting engine, Trac. If you don't (plan to) use that thing, just delete this message.

Trac never sent notifications when you added or deleted (replaced) an attachment, but a recent introduced that as a new feature. I find this mostly useless and even annoying because when you update (replace, delete) an attachment there will be 2 emails. For active tickets I spend too much time weeding through and deleting emails devoid of interest. 

I've asked the administrators if something can be done about it. Not to insult anyone, but to put it bluntly, it does seem they cannot be bothered by something they consider an upstream problem namely that Trac doesn't have a feature to let users decide what notifications they want (and I agree this isn't for us to fix though evidently someone could try and submit a patch).

However, the documentation suggests it *is* possible to disable *all* notifications concerning attachments, and this is of course a choice that is MacPorts' to make.

The poll is intended to get an idea how to proceed:
1- Do you agree there is no need for (this many) notifications concerning changes to attachments (= you never missed it)?
2- Do you agree that there should be control over which attachment changes trigger a notification (e.g. only for new attachments)?
3- Do you agree that ideally this should be a per-user setting?

The more users agree with 2 and 3, the more weight an upstream bug/request ticket will have, at least when the ticket is filed by one of the trac.macports administrators. 
I'd also like to think that enough users agree with 1 that should be enough motivation for those administrators to consider disabling attachment notifications.
(The questions are worded to avoid bias towards preference for the status quo through silent agreement.)

I personally have done just fine without being notified about attachments *I myself* changed, and since most people will describe the changes made when they replace an attachment to a ticket I'm following I don't think I've ever missed anything in that domain.

#52752: trac: send fewer emails when replacing an attachment
  Reporter:  RJVB            |      Owner:  admin@…
      Type:  enhancement     |     Status:  closed
  Priority:  Normal          |  Milestone:
 Component:  server/hosting  |    Version:
Resolution:  wontfix         |   Keywords:  upstream
      Port:                  |
Changes (by neverpanic):

 * keywords:   => upstream
 * status:  assigned => closed
 * resolution:   => wontfix


 This is a Trac upstream problem. We will not attempt to tackle this for
 our installation.

Ticket URL: <https://trac.macports.org/ticket/52752#comment:7>
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