ACTION REQUIRED: Set your SMTP password

Ryan Schmidt ryandesign at macports.org
Tue Nov 24 06:38:12 UTC 2020


On Nov 23, 2020, at 13:08, Clemens Lang wrote:
> 
> Hi Ryan,
> 
> On Sun, Nov 22, 2020 at 09:19:43PM -0600, Ryan Schmidt wrote:
>> I tried just now. (2020-11-23 03:14 UTC) It failed. The Mail.app sheet
>> said:
>> 
>> [...]
>> 
>> There is a button to open the "Connection Doctor". In the Mail
>> Connection Doctor window, the MacPorts IMAP server is shown as being
>> online ("Connection and login to server succeeded.") but the MacPorts
>> SMTP server is shown as being offline ("Trying to log in to this SMTP
>> account failed. Verify that the username and password are correct.)
>> 
>> There is a checkbox to Log Connection Activity, which was unchecked. I
>> checked it and tried again. The log then contained:
>> 
>>> WROTE Nov 22 21:17:38.435 [kCFStreamSocketSecurityLevelTLSv1_2] -- host:mail.macports.org -- port:993 -- socket:0x6040028ad080 -- thread:0x604000c6ee80
>>> 14.5508 SELECT INBOX (CONDSTORE)
>>> 
>>> READ Nov 22 21:17:38.587 [kCFStreamSocketSecurityLevelTLSv1_2] -- host:mail.macports.org -- port:993 -- socket:0x6040028ad080 -- thread:0x604000c6ee80
>>> 14.5508 NO [SERVERBUG] Internal error occurred. Refer to server log for more information. [2020-11-23 03:17:38] (0.001 + 0.000 secs).
> 
> Port 993 is serving IMAP, and these commands are imap commands. Those
> should thus not be related to SMTP.
> 
> Usually, the logfiles contain
> 
>  postfix/submission/smtpd[PID]: SESSIONID: client=HOSTNAME[IP], sasl_method=LOGIN, sasl_username=HANDLE at macports.org
> 
> for each successful login on SMTP. The last successful login for your
> handle was on 2020-11-22 13:03:54 UTC. I'm guessing your network
> provider did not change since then. I see a connection to our SMTP
> server on 2020-11-23 03:14:24, which disconnects a second later:
> 
>  Nov 23 03:14:24 braeburn postfix/smtpd[PID]: connect from RYAN_HOSTNAME[RYAN_IP]
>  Nov 23 03:14:25 braeburn postfix/smtpd[PID]: disconnect from RYAN_HOSTNAME[RYAN_IP] ehlo=2 starttls=1 quit=1 commands=4
> 
> Note the difference between postfix/smtpd and postfix/submission/smtpd.
> That's the difference between port 25 and port 587 on the server. Login
> and mail submission only works on port 587.
> 
> Please make sure your mail client is configured to port 587. That should
> solve the problem.

Whatever it's been doing recently has been with the "Automatically manage connection settings" checkbox being checked, so I guess we have to tell people not to check that box.

When I uncheck the box, I get a text box for filling in a port which is already set to 587 and a checkbox "Use TLS/SSL" which is already checked. If this message goes through, then I guess that fixed it.



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